Crickex afflicted Privacy Policy — Your data is safe with us

1 Introduction & Applicability

Crickex afflicted ("we", "our") places the highest importance on protecting your personal information. This Privacy Policy ("Policy") explains what data we collect, how we use it, and how we keep it secure.

This policy applies to the crickex afflicted website, mobile application, and all related services. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

• This policy is developed in accordance with international data protection standards.
• Crickex afflicted complies with Bangladesh and international privacy laws.
• Members will be notified of any changes.

2 What Information We Collect

Crickex afflicted collects two types of information from you — what you provide directly and what our system collects automatically. A detailed breakdown is provided below.

3 How We Collect Your Information

Crickex afflicted collects your information through several methods. You should have a clear understanding of each one.

• Direct Registration: Information you fill in during account registration is collected at the time of sign-up.
• KYC Process: Documents and selfies uploaded for identity verification.
• Payment Transactions: Payment information is automatically recorded during deposits and withdrawals.
• Cookies & Tracking: Cookies are used to track your activity on the website.
• Customer Support Communications: Records of conversations with our support team are retained.
• Third-Party Verification: Where legally required, information is verified through trusted and accredited verification agencies.

4 How Your Information Is Used

Crickex afflicted uses your data solely for specific, lawful purposes — never beyond what is stated. The key purposes are outlined in detail below.

• Account Management: For registration, login, password reset, and account updates.
• Service Delivery: For processing betting, deposits, withdrawals, and bonus offers.
• Security Assurance: To prevent fraud, money laundering, and cyberattacks.
• Legal Obligation: To comply with regulatory authority guidelines.
• Personalized Experience: To show you content and offers tailored to your preferences.
• Customer Support: Previous communication records are used to resolve your issues faster.
• Analytics & Improvement: To improve platform performance and user experience.

5 Data Sharing & Disclosure

Crickex afflicted does not sell your personal information to any third party. However, data may be shared with specific partners in the limited circumstances outlined below.

• Payment Processor: Financial information is shared with bKash, Nagad, and banks as required to process deposits and withdrawals.
• Identity Verification Agency: Identity documents are shared with approved verification providers as part of the KYC process.
• Legal Authorities: We may be required to disclose information in compliance with a court order or government directive.
• Technology Service Provider: Authorized technology partners who manage hosting and cloud services.
• AML / Fraud Prevention: Suspicious transactions may be reported to the relevant regulatory authorities.

6 Cookie Policy

Crickex afflicted uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

7 Data Retention Period

Crickex afflicted does not retain your data indefinitely. A specific retention period is defined for each category of information.

• Account Information: For the duration of your active account and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• KYC Documents: Up to 5 years following account closure.
• Customer Service Records: 3 years from the date of last contact.
• Log Files: Up to 12 months maximum.
• Marketing Data: Deleted within 30 days of opting out.

8 Your Rights

Crickex afflicted believes you have full ownership of your personal data. Your key rights are summarized below.

To exercise any of the rights listed above support@crickexafflicted.comEmail us at. crickex afflicted will respond within 30 business days.

9 Child Protection

Crickex afflicted strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the point of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any data from a minor collected inadvertently will be deleted immediately.
• Parents can report accounts registered in a child's name by contacting support@crickexafflicted.com.

10 Security Measures

Crickex afflicted uses industry-leading technology and practices to protect your data. Our multi-layer security framework is outlined below.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Regular testing conducted by independent security specialists.
• Data Backup: Encrypted backups are stored across multiple secure servers.
• Staff Training: All staff receive regular training on data protection.

11 Policy Changes

Crickex afflicted may update this Privacy Policy from time to time. We will notify you of any changes through the following methods.

• A notification banner will be displayed at the top of the website.
• You will be notified of any updates via your registered email address.
• The date of any changes will be updated at the top of this page.
• Re-consent may be required for significant changes.

Continued use of crickex afflicted after a policy update constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may request account closure at any time.

12 Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact our data protection team.

We typically respond to emails within 3 business days. Complex requests may take up to 30 business days. Your privacy at crickex afflicted is our highest priority.